FAQ

About our products

Are your spices free from chemicals and additives?
Yes. Every Kitchen Herbs product is free from added chemicals, artificial colours and preservatives — just herbs and spices, sourced and processed with care.

Where do you source your spices from?
We source directly from trusted farms across India and hand-pick each batch for freshness, aroma and quality before it reaches your kitchen.

Are your products tested for quality?
Every batch is checked for quality and freshness. We do not use fillers, adulterants or added colour of any kind.

Do your spices contain any allergens?
Our spices are single-ingredient unless stated otherwise. If you have specific allergies, please check the product label or write to us before ordering.

Orders & shipping

Which areas do you deliver to?
We currently ship across India. If your pincode isn't serviceable at checkout, contact us and we'll try to help.

How long will my order take to arrive?
Orders are dispatched within 1–2 business days and typically delivered in 3–7 business days, depending on your location.

How can I track my order?
Once your order ships, we'll email you a tracking link so you can follow it to your door.

Payments, returns & refunds

What payment methods do you accept?
We accept UPI, credit/debit cards and net banking through a secure checkout.

What is your return policy?
Because our products are food items, we accept returns only if the product arrives damaged, defective or incorrect. Please reach out within 48 hours of delivery with a photo, and we'll make it right.

How do refunds work?
Approved refunds are processed to your original payment method within 5–7 business days.

Using & storing your spices

How should I store my spices?
Keep them in a cool, dry place, away from direct sunlight and moisture. Reseal the pack tightly after each use to preserve aroma and flavour.

What is the shelf life?
For best flavour, use within 12 months of the packaging date. Check the label for the exact best-before date.

Still have questions?

How do I reach you?
Email us at kitchen.herbs@aol.com or call +91 96541 00314 — we're happy to help.